A European paints and powder coating manufacturer, serving the business-to-business, business-to-customer, and corporate segments, wanted to enhance its global applications portfolio.
Infosys developed a global application development, maintenance, and support solution to support the company’s geographically dispersed workforce.
Key Challenges
- Absence of an integrated development framework
- Lacked defined IT processes to support its global application portfolio
- Subpar productivity, efficiency, and quality
The company faced several challenges:
Ready to experience?
TALK TO EXPERTS
The Solution
A global platform provides visibility into IT projects and a single source of truth for business users
Infosys developed a unified platform for business processes across the company’s global footprint. Our team established an integrated development framework to initiate new projects. The new global application development, maintenance, and support platform can be leveraged for enhancements and production support.
Infosys developed a Web-based and mobile solution using Microsoft technologies. Our team defined processes for all tracks such as development, break / fix, enhancements, and bug fixes.
Global platform enables faster time to market for new IT projects
- Implemented automation and configuration changes for platform enhancement
- Leveraged SDL Tridion 2011, Microsoft .NET 4.0, Lotus Notes, AngularJS, HTML, CSS, jQuery, Xamarin
Benefits
Standardization
We standardized an enterprise-wide IT process to ensure consistency in procedures
Business continuity
Automation and robust project management ensured a low number of incidents and service requests
